Dentist Reviews: Downey, CA
We know that choosing the right dentist for you and your family is an important choice. Dentist office reviews often play an important part of your decision. At SmileCare, we are committed to providing excellent customer service and quality dental care to every patient who visits our dentist in Downey, California. We continue to enhance your experience through new services, office improvements, and the care provided by our friendly dental professionals.
How do we measure how well we’re doing? It’s simple. We ask you! We call it CoastConnect. If you provide your email address, we’ll send you an email asking you to “review us” and share your experience. We’re proud that nine out of ten patients give us an excellent dentist star rating. We strive to have the best dentist reviews in Downey, CA, by providing quality dental care and comfort that exceeds our patients’ expectations. Many of our best dentist reviews are written by people who have been coming to SmileCare Downey for years. That’s the greatest compliment of all.
Please read our SmileCare reviews for Downey, CA, and know that every single one was written by a real patient.
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THIS WAS MY FIRST TIME COMING BACK TO THE DENTIST IN FOREVER. I WAS VERY NERVES AND WORRY ABOUT MY CAVITIES REFILLS AND DEEP CLEANING. I WAS WORRY IT WAS GOING TO HURT BUT I WAS WRONG STAFF THERE IS AMAZING AND VERY FRIENDLY, IT WAS FAST AND EASY AND NO PAIN AT ALL. GETTING MY BRACES ON SOON ! .. SO EXITED
Every time I come here, I'm actually happy that I did!! Great customer service... the staff makes you feel as though you've known each other forever! Customer care is their number one priority.... always willing to work with you to do what's best for you and your health!
Couldn't be happier with my dental care experience with Smile Care, Dr. Wong's office in Downey, CA. The excellent customer service never changes!!! It is always great service. This is an office the provides great care in what they do, patient care is number one on their list of priorities. They are caring, compassionate and gentle. I highly recommend this office to anyone that has ever had bad dental experience. You'll actually look forward to coming back!!
The staff was friendly and the doctor was gentle and her work feels good , my teeth looks better and feels better.
WOW!!! Coming to Smile Care with Dr. Wong was the best decision I made for this new year so far!! Not only was I taken in quickly, but was greeted with professionalism, care and concern from the office staff as well as from the Dr. herself. They explained everything, making sure I understood it all and offered specials and payment assistance to make certain all the work could get done without making it a financial hardship. The Dr. was very gentle making certain i was comfortable and not in any pain throughout my procedure. This is definitely the dental office that I've long searched for and highly recommend to all. If you've been looking for a dentist office that doesn't prolong the simplest procedure and looks after you with great care... then look no more!! Give them a try.... you've got nothing loose and a great smile to gain!! In good health!!!
Excellent service by Dr. Wong and staff (especially Ms. Windy at the front desk).
Ok..Merry Christmass & Happy Holidays to all.
Happy New Year.
Best dental office in Downey!!!!!
Definitely the best.my doctor did an excellent job I'm just can say thanks again
Satisfied once again with the visit.
I would highly recommend this dental office
I have been pleasedan with the services they provide. The staff is very courteous and answer any questions you have.
Great customer service great dentist
Thank you SmileCare for the outstanding customer service.
All the folks at smilecare are friendly compassionate and professional.It is not known to be a good experience when visiting the dentist.Smilecare Downey is the ultimate exception.I would recommend them everyone.I asked them to make me look like the actor George Clooney and they came really close.When I squint my eyes in the mirror I exclaim Wow you look Mr.Clooney(20 years from now)P.S. I will recommend smilecare to friends,as soon as I make some.??
Everyone is very friendly and my son had a very positive experience.
All around best dental experience yet. The dentist, assistant and dental hygienist were all great.
Brenda Wendy and Juan at the Downey office always make you at home.
Love everyone at this location. The staff really makes you feel like family. Thank you all for the great service!
Outstanding service as usual!!!
Raelene and Leia's dental hygienist. Don't even know name!
My hygienist and dentist were so nice. So were all the staff that work there. Very friendly.
Dr. Wong is an outstanding professional and is very caring to her patience. She is always in a pleasant mood and is passionate about her work. I truly enjoy her and her staff when ever I visit SmileCare. They are always friendly and go out of their way to ensure that their patience get top notch treatment.
Smile care in Downey always clean, the workers are always friendly. great place!!
GREAT STAFF, ALWAYS A GREAT EXPERIENCE
I was very satisfied with the delivery of my implants and the services at your Downey by Brenda -Wendy -Juan- nacho and Doctor Matten Farr was superb.
Very friendly and welcoming office.
Very happy with the SERVICE.
I would highly recommend this office. Staff was helpful and patient. Dr and hygienist where two of the best that I've ever been to.
I gave this local SmileCare a shot even after reading some negative reviews but I was pleasantly surprised that my visit went very well! The staff was nice and Dr. Wendy Wong was professional in her work and very caring and attentive to my needs. The negative reviews I had read must have been from a while back because my experience was a great one.
Very happy with the SERVICE and your friendly Employees.
The staff is so friendly. From the girls in the front desk to the people working on your mouth. Can't wait for my next visit ;)
Had a pleasant time as usual. They are so friendly and they make you feel at ease knowing you are about to have needles and drills in your grill, HA! I recommend this Smile Care location to anyone. If they can make this big baby comfortable, they can do it to anyone.
Excellent and attentive service. Staff is great.
Next month I go in to have my braces taken off. It's bitter sweet. I love smilecare. They have such great communication with their patients. I feel I can ask them anything and I will get an honest answer. They don't try to push products on you, etc. I can't wait to see the finished product, I have high hopes that I'm going to love my new smile.
My visits are always scheduled a month before and so I have enough time to plan ahead and not have to reschedule. The dentists and all the assistants are extremely patient and caring towards the patient's needs. Always leave comfortable after every visit!
ALWAYS GREAT SERVICE AND WELCOMING STAFF!
Everyone is so friendly at the office!
Everyone is really nice in the office. The hygienist did a excellent job cleaning my teeth.
Amazing staff and always treated with great care.
My 6 year old won't stop talking about his visit to the dentist with everyone and how they fixed his loose tooth. Love the team. Good job. And he loved his goodie bag.
Good experience every visit!!
Amazing every appointment I have! Great staff!
Excellent from start to finish
As always good professional service.
I'll be coming once a month to Smile Care Dental for the next year. I am very satisfied with their ortho staff and after every visit I notice my teeth drastically swift. I also appreciate Brenda making sure I have my next appointment scheduled. Always a great experience !
Excellent prompt service, professional staff
Brenda was very friendly and professional .
great staff! always in a good mood!
Shined my smile on my wife while she was driving and initiating a right turn onto Firestone, she liked it so much she ran over a fire hydrant valve and caused a wet celebration !!!
Liz, the ortho supervisor was very thorough and attentive. We were referred by my children's dentist for an ortho consultation for my son, but I think my husband and I will come me here for our dental care as well.
Excellent service and attention !!! Makes me feel special,
Everyone is always friendly and smiling. Makes you feel welcomed. Front desk ladies are always respectful and kind. and the ortho are always in their best moods! Love coming here. Would recommend to all family and friends
Excellent service, friendly staff, professional, I felt like being family treated !!!
Excellent service from all departments !!!
Did an excellent job, never gone somewhere where they were concerned about you, making sure they are doing what's best for the customer, and just can't complain about anything.
Ever since my brother recommended me to this place I have had only great experiences. Everyone there is always with a great attitude and do their job pretty good. I had another dentist and was going only for ortho here but I am going to change all my services to this office.
Everyone here is always so nice. I am never afraid to go in to the dentist anymore and it's so great to have a better smile! Keep up the great work staff members!
Everything went very well
Great visit as always. Had a couple of cavities that needed to be taken care of. As always I'm not easy to work with cause I'm sensitive, hahahaha, but they took their time and made sure I was comfortable.
Dentist and Staff were amazing. Was greeted right when I walked through the door. The dentist explained my procedure in a way that I was able to understand.
I had much pain & was very nervous, so polite and helpful and had patience with me and understood my pain. Took care of me and made sure I was always comfortable.
I think the dental has good service.
Great visit as always. Really no wait and really nice people. I'll go back anytime.
I like how they help me keep my teeth health and how they check my teeth if they had something wrong and they told me what I can do to help my teeth be health.
Hygienist was pleasant and helpful
Outstanding service from beginning to end
Welcomed and will return for further care.
Always a pleasant time their. Will return next week.
Dentist and assistant were great. They thoroughly explained what they were going to do and accommodated my fear and tooth sensitivity.
I been here many times and its always my choice when I need dental treatment thanks
I love the set-up. They don't have individual rooms, they put you in the same room as everyone else when it comes to braces. I love it! Last time I was in there I was belly-aching about wanting these bad boys off and the girl next to Mr was getting hers off and I got to watch the procedure and she was so excited and it made me so excited!! :D I think this set up is so beneficial because you get to look around you and see the different stages of braces and if you have a younger one who is nervous they can quickly make friends in there to help calm their nerves.
I got fillers done and a deep teeth cleaning. It was a painless and quick service. The staff is very friendly. I am very happy with this place.
Doctors provided excellent service
Doctors explained everything and provided excellent service
I was in extreme extreme pain, I did not have an appt. they took me right away, everyone was extremely nice and helpful, they took very good care of me, I look forward to going back, I had not been to the dentist in 5 years, because of bad experience, this place is fantastic. thank you Smile Care for helping me! Susan
I absolutely love Smile Care Downey.. They make me feel like family, providing all my dental needs and giving me the very best options on paying my out of pocket expenses!!
I am embarrassed to say that I have not been to the dentist in over 20 years, I am old school and believe it is ain't broken don't fix it. Well recently I had experienced what I believed to be a tooth ache. After visiting office, and careful examination, it was determined that my pain was not a bad tooth, but an issue with my gums. I am glad it was explained to me in a manner that was not condescending. I would definitely recommend their services, so much so, that I have brought my kids here.
Doctor was great and service was excellent
I always get that personal customer service from the team at smile care. They make me feel comfortable and always have my best interest at heart. Thank you all !!!
I love this office. They take me in as soon as I show up. I show up a little early and I'm in and out in such short amount of time. I hate going to offices where I show up early and it doesn't matter, I'm there waiting in the lobby well past my appointment time, but I never have that issue with smilecare.
Very satisfied with the work done.
I absolutely love coming to this dental office. The staff is super friendly and helpful. I love when they call to confirm appointments, and how quickly my visits go. I have been recommending my friends ever since my first visit.
Best costumer service from the front office. (I also work at the front office in the health care field and I have high customer service standards. I take lots of examples from this great team so I can incorporate it to my professional growth as well. I love how everyone is always smiling and committed yo costumer care.)
My husband referred me, I referred my cousin. They have always gone out of their way to meet and exceed our needs. Staff is great, very personable, the doctor is awesome, a reflection of his staff. They make their patients feel welcomed and at ease. Thank you!! =)
My oral surgeon for my wisdom teeth was awesome! The procedure was quick & simple. Staff was friendly & answered all my questions. I love coming here & have referred several friends to go here :)
Excellent. I loved Dr Maghen
First off, the receptionist, Liz, is the best. She's very down-to-earth and funny. She explains everything before even asking for a credit card. She's very quick and efficient. Second off, the dr is very nice. He explains to you what is going to happen and why so you're not left with more metal in your mouth and wondering why. I love the fact that there is never a wait time when I arrive. One issue, if you're going to talk to me, don't ask a question then stick something in my mouth, but all orthodontist and dentist do that, I think it's part of their job description.
As soon as I signed in they saw me. I arrived 30 minutes early so there was no wait time. I went in for braces and we found out I had to have an exam before getting my braces put on. They did the exam for free and they did the deep cleaning right after the exam and then braces put on right afterwards. I was there from 11-2:30 and I had an exam, deep cleaning, a mold was done and I had the top braces and my spacers all done before i left. The staff was efficient and courteous.
The dental assistant and Dr. where extremly nice and sensative. Thanks to everyone envolved.
The Hygienist did a really good job!!!
Everyone is absolutely amazing, the orthodontist, the staff and even the hygenist go above and beyond to make it a great experience.
Great staff and very attentive
Friendly nice people place needs cosmetic up grades to make it more inviting
It was quick and non painful. Overall, appointment was enjoyable.
From all the visits I had this one had to be hands down the best visit. The gum specialist is very informative and that's what I like in a person of profession. He was very helpful and very patient with the many questions I had. I wish the gum specialist was my primary dentist doctor then I would refer my entire family and friends.
The hygienist was awesome! He had a soft touch (important because my teeth are sensitive), and was very clear with his explanations.
I like how they help me and how they answer all of my questions.
Im Nervous About Visiting The Dentist , But This Place Is Very Friendly And Welcoming. I Felt Very Comfortable And Was Treated Very Well And Inform AbOut About My Dental Needs. The Staff Is Very NIce
yOU ARE THE BEST!!! l lOVE YOU GUYS,YOU MAKE ME FEEL SOOO COMFORTABLE....LOVE MY DENTIST AND ORTHO TOO!!!
1st visit. Friendly staff
Smile Care has really taken care of my teeth and I trust there work whole heartedly and they will help you with payment options to fit your need.
I am extremely pleased w/ the lavel of professional service that my family and I receive from the staff at the smilecare (Downey) facility. The dentist are great and informative and the specialist ( surgeons ) are exceptionally skilled and pleasant. " Gental hands and a caring concerned approach to their work and patience" . Who could ask for more. My family and I feel that we are in the best of dental care. Thanks team @ Downey- smilecare for all you do.
Smilecare Downey service and facility
I am really happy with the service at Smile are Downey. I love the girls at he front desk especially Wendy.
So far the best dental office I have visited. Friendly staff and dentist.
You have an awesome hygienist by the name of Holly Putt. She makes you feel comfortable and makes sure her patients know exactly what she is going to be doing. I would definitely recommend Holly Putt to other friends!!!
You were wonderful! Thank you for the wonderful job done.
Excellent dentist that ensures you are comfortable during any procedure or treatment
Everyone was great. Will definitely go back. :)