SmileCare El Cajon II
Dentist Reviews: El Cajon, CA
We know that choosing the right dentist for you and your family is an important choice. Dentist office reviews often play an important part of your decision. At SmileCare, we are committed to providing excellent customer service and quality dental care to every patient who visits our dentist in El Cajon, California. We continue to enhance your experience through new services, office improvements, and the care provided by our friendly dental professionals.
How do we measure how well we’re doing? It’s simple. We ask you! We call it CoastConnect. If you provide your email address, we’ll send you an email asking you to “review us” and share your experience. We’re proud that nine out of ten patients give us an excellent dentist star rating. We strive to have the best dentist reviews in El Cajon, CA, by providing quality dental care and comfort that exceeds our patients’ expectations. Many of our best dentist reviews are written by people who have been coming to SmileCare El Cajon II for years. That’s the greatest compliment of all.
Please read our SmileCare reviews for El Cajon, CA, and know that every single one was written by a real patient.
Read El Cajon II Reviews
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Write a Review about El Cajon II
We've had negative experiences with dentists before and this was the exact opposite!!! The dentist and assistants were friendly, helpful and respectful! This appointment was for my 2 kids (5 and 7 years old) and I took them in because I knew they had cavities! :( I didn't think there was any way in the world they'd be able to have their cavities worked on without sedation (which I really wanted to avoid) but the dentist was so great that my kids didn't even realize they were getting the numbing shot and the procedures were a huge success! The staff let me stay with my kids the whole time, which was really important to me! Absolutely perfect experience!
Very professional and helpful staff members.. Great service.
This is the best dental experience I've ever had. The staff is very well trained and very nice. When my procedures were complete I felt like I was in in the hands of people who care and these days that's kind of rare. Well done Smile Care I will be back and I will enthusiastacally be sharing my experience with my friends.
Great service. Very nice personnel. They explain the options for my treatment and were very helpful along the way.
I would like to take the time to Thank Dr. Dawood and staff for making my experience a pleasant and stress free visit. Not only is the Office manager, Tiffany a sweetheart she is professional and compassionate. I have had many bad experiences with dental work, which left me so upset and scared to have anymore dental work done. Dr. Dawood has helped me gain back my trust in the dentistry. She is caring, honest and compassionate. She listens to understand her patients concerns and needs.She takes pride in her work and is very precise in all she does. I am so happy to have found an amazing Dr. with an awesome staff! I already referred family and friends to this office :)
Everyone did a great job. For sure coming back to this clinic.
You did amazing job
Thank you .
I've been going to Smile Care for years and have always been pkeaded
From the time you walk in the door and are greeted with the nicest people to having preliminary stuff done by the dental assistant and ultimately the sweetest dentist. They are all so wonderful. The best caring bunch of professionals I have interacted with in a long time.
Seen on time. Good service
I went there to do x-Ray yesterday cos my wisdom tooth was killing me. Dr. Dawood was very very nice. She checked all my teeth and explained everything very patiently. Fillings she did to me made my teeth more beautiful. I will definitely recommend my friend to go this office.
I was please she did good job with the fillings n covered the two broken teeths n covered the holes.. Just missing one area that isn't covered tho..
Your office has a friendly welcome and staff is very nice.
I had Edward as a hygienist. He was amazing! He is the reason I will defiantly be returning to this office. He made me feel comfortable and carefully explained everything to me. He was extremely pacient. He was also very gentle and kept checking to see if I was ok. I liked the dentist ok but didn't feel like I got much explanation from her. Maybe that's just because she new Edward would do an awosme job.
My experience has been to my satisfaction in this office. I've been going for years
Wisdom teeth consultation
I'm not much for dentists, but these folks are fantastic
The best dentist I've been to! Very welcoming and gentle they listen to your concerns and never make you feel embarrassed or uncomfortable, I'm so happy I finally found a dentist that cares about me more then just how fast she can get me in and out. She even stayed 2 hours past closing time to make sure everything was perfect and done correctly
All people, in the office are fantastic. I actually enjoyed going to the dentist.
We took my 93 year old Mother for a dental check-up. We were wanting to see f she can get dentures. Doctor recommended partials and explained everything in detail. We called the next day as we had a few questions. Doctor returned our call very PROMPTLY and was very patient with our many questions. We and Mom are very pleased with this facility.
Dental Exam and Clean ing
Dr. Najlaa Danwood and assistants and staff where very professional and answered all the questions and concerns clearly ,l know my son is in good hands.Thanks Victor
I don't like going to the dentist first of all but they made the experience ok for me.
Went for a consult and my son had his braces on that day. Dr Jeff is very friendly and made my son feel comfortable about getting braces.
My children have been coming here for years and they have always been very understanding and courteous. I recently have had a lot done by Dr.Dawood and she is incredible. I was very embarrassed about my dental hygiene because I hadn't seen a dentist in years. They got me in and fixed me right up without judgment of any sort. The staff is also very kind. I don't know what you all are doing but it's working! Great work and thank you!
I've been going to this dental office for over 9 years. This is the best service I've received from a Hygienist. I'm sorry that I don't remember her name.
My son has a severe anxiety to dentists so it's always hard to find a place that he feels comfortable. His dentist at smilecare was so patient, she took her time and explained everything and didn't get frustrated with him. Definitely will be coming here from now on! Thank you smilecare!
Compassionate and professional
The cleaning was one of the best I have ever had. The problems with the two teeth were identified and the replacement work begun.
Great office best I've ever been too !!
Dr Hassan was very professional and totally explained the procedure (gum surgery) from start to finish. Although it wasn't a procedure that I looked forward to, he explained the necessity of it. I guess I will proceed with the second half next month.
The Rancho San Diego office staff and doctor are always very professions, friendly, and caring. They are the best!
Very nice staff, professional, clean and helpful. I didn't have any pain after I healed from the root canal/abscess
They are always Friendly, outstanding, and very professional in all of there various types of treatments they do.
Excellent service. Prompt, which was appreciated.
I was very pleased with the service. The dentist and the staff were great.
Have not received any treatment as yet, but based on my one visit, I would recommend your practice.
Excellent facility with great staff
The smile care team are the best.
Everyone is always so friendly. No wait times, I am a busy mom and this establishment is perfect for me.
Staff are so helpful and friendly. From the very first email contact until I left the office I was so impressed by the friendliness of the staff and how streamlined and proficient their process was of seeing new patients. It was well organized and easy. My kid actually left the office and said he had a great time. A great time at the dentist? Yes, he did. Impressive.
great customer care, great surgeon care., made my time in the dentist chair so much less traumatic. thanks
Very satisfied with visit :) THANK YOU!!
Smilecare and specifically my dentist were wonderful. Kind, compassionate, took time to explain everything, the best dentist I have been to. Even called to check on me the next day after I had lots of work done.
Everything good, cleaning could have been better
Great dentist office. Very efficient
Very friendly staff and greet you by name. We have been coming here for 20+ years. I had trouble with my temporary crowns falling off, and they were prompt to help. Unfortunately, I live almost an hour away, so it was a pain to come in.
Everyone at smile care is super sweet and friendly. I have never felt so comfortable at a dentost before:)
Very competent care and it did not hurt!
Everyone is so genuinely friendly and helpful. My daughter is 6 and doesn't even mind going to her appointments. I work long erratic shifts and the front desk reception actually told me to pick a time good for me and they would make it work. No other place will do this for you. Very impressed. Thank you everyone.
Love Dr Dawood and her staff
I find the service to be reasonable and flexible to my needs.
Reasonable price with first health network insurance. Courteous service from the staff at smile care.
We are so happy we moved from mission valley. Much better treatment and service.
Overrall service was good.
great service and friendly staff
I really liked this visit did not hurt with the Doctor doing the cleaning, the hygienist that usually does this really does hurt.
I always have a good experience. The wait time can be improved.
Broke a molar on thanksging day. Took a chance and stopped by on Black Friday. I was in by 10 o'clock and out by noon with a temporary crown! They are The Best!!!!
Went in for 6 mo check up and cleaning.
Wonderful clinic and very helpful staff. I always enjoy being there!
Friendly, caring staff. Have been going here for years and would recommend.
Everything was as expected.
I like all of the staff at this office and I have no complaints about the work accomplished. My main concern is that often, I am there way too long for my appointment. It seems that several people are scheduled at the same time and the Dr. and the Hygienist are moving from patient to patient - so we wait, and wait. This appointment was 1 1/2 hrs and should have been 1/2 hour tops - not the first time with this experience. I still like them, and hope this can be improved upon.
Donna Richardson is the best!
Excellent service as always.
Had appt. to check on my tooth, following root canal on an already "crowned" tooth that didn't need a crown following the procedure. I showed up on time...was seen right away...but then the "root canal specialist" peeked into my mouth quickly. He said: "looks good. Any complaints or concerns?" I said no. And he quickly dismissed me saying: "Okay...call if any issues". I kind of felt the checkup visit was too quick. The regular staff was awesome (as usual). VERY friendly. My regular dentists recognized me and was friendly and asked how I was doing. Still love this office...but the "Root Canal specialist" seemed a bit 'rushed' for me this day.
My appointment was at 10:30. The front people were very pleasant. It took me almost an hour to see the dentist. There were 3 other patients being worked on. I walked away with a good product, but didn't get out of the office until12:30. I will come back, but next time I will call ahead to see if the appointments are behind.
New staff the best, friendly and the office sounds good.
Patients fault for not following up with scheduled appointment. Needed to reshedule appointment to another facility in Rancho San Diego because the dentist was not sheduled to work in the el cajon facility. The wait was long, an hour to be exact. Pleased with the service nevertheless.
Everyone was friendly and I was done within a hour.
Thank you for a pleasant experience.
I had the best experience ever for root canal. Dr. Dawod was so gentle on me while she was operating my root canal. I recommend her strongly!
Friendly, good information pleasant atmosphere.
I have always received great care at Smilecare in RSD. Staff is friendly and reassuring. Dr. Najlaa Dawood is the greatest.
was taken back fast. was taken care of fast.
I absolutely love this place. They are nothing but wonderful, treat you with respect, don't try to push you into $100's of work that needs to be done. They work with you if needed when it comes to payments.
100% better than previous visit from day before with other child.
I get fine cleanings every 6 months. I needed a crown not too long ago, and while it was expensive (my insurance is not that great), it was miles less expensive than NO insurance. And, most importantly, it's one of the best crowns I've ever had and I have quite a few. The fit is perfect and the care I received leading up to the actual crown was outstanding. Yes, they try to upsell you, but be a smart patient and don't be afraid to say no to extras you don't want. These folks take very good care of my teeth. Thanks, SmileCare!
Very Outstanding Place for my needs
Everybody was very nice. The service was good.
Smile Care did very good job thanks to all.
I was in the office for my regular 6-month check-up.
The dental hygienst I had was excellent
All around a very good experience.
Excellent in every way! The staff made our son feel comfortable and at ease. Thank you!
Ok....I put in my review last time (for 12-13-12 visit), and was very pleased with treatment. I returned on Jan 4th to have the temporary caps removed and my new crowns put on. I was pleased with how painless and easy it seemed to have this done.....but I have to comment on the amount of patients being seen at the time of my appointment. I can tell the staff was trying too hard to "multitask" ....in other words: to see multiple patients at a time....and I was even directed to "go back to my seat" because the X-ray room was occupied at the time they were taking me there. I waited like 20 minutes with a piece of cotton in my mouth before I was taken to X-rays. I could tell they were either "overbooked" or "overwhelmed".....but I could also tell that my crown placements should not have kept me at the office for 1 1/2 hours. I do, however, still compliment the kindness and gentleness of the staff during my crown placements. I didn't feel any pain...and they were polite. I just feel they were a bit "overbooked" and kept me seated in my chair more than needed for my particular treatment. I had a piece of cotton in my mouth too long....it was uncomfortable. But....I still compliment the staff on friendliness and gentleness during my visit. Just seems they were too busy at my appointment time....so I was sitting in my chair for a long time with no one to tend to me.
Went for a cleaning and was in and out in half hour!
I give my perio person, Nundita 4.5 stars. she was thorough, professional and did a great job. SHe explained everything and I felt very comfortable.
I was nervous at first because I had not seen a dentist in a long while. I knew I would be needing cleaning. I had a chipped tooth and was very nervous to go. I got the courage to call and got an appointment right away. I received all the treatment I needed with very little wait time, and with friendly staff all around. Thank you. I will be returning every 6 months.
as always my visit was pleasant,and my treatment quick and profficient.