SmileCare La Mesa
Dentist Reviews: La Mesa, CA
We know that choosing the right dentist for you and your family is an important choice. Dentist office reviews often play an important part of your decision. At SmileCare, we are committed to providing excellent customer service and quality dental care to every patient who visits our dentist in La Mesa, California. We continue to enhance your experience through new services, office improvements, and the care provided by our friendly dental professionals.
How do we measure how well we’re doing? It’s simple. We ask you! We call it CoastConnect. If you provide your email address, we’ll send you an email asking you to “review us” and share your experience. We’re proud that nine out of ten patients give us an excellent dentist star rating. We strive to have the best dentist reviews in La Mesa, CA, by providing quality dental care and comfort that exceeds our patients’ expectations. Many of our best dentist reviews are written by people who have been coming to SmileCare La Mesa for years. That’s the greatest compliment of all.
Please read our SmileCare reviews for La Mesa, CA, and know that every single one was written by a real patient.
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Have you visited our SmileCare office in La Mesa? We’d love to hear about your experience.
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Friendly helpful staff make the difference!
Dr. Najim is very professional and considerate.
The crowns did not fit right, he spent time correcting to my and his satisfaction.
Dr. Nguyen is awesome. She showed care and that's really important. The new scheduler person is awesome too. I don't need to wait for too long comparing to the last person whose scheduling.
Happy to hear that the Dentist that did my crown work will be staying as a permanent dentist !
I went to this dentist for the first time yesterday. The office was nice and clean, all of the staff and doctors were very helpful, and the waiting time was minimal. It isn also in a nice area and easy to find.
First time patient and my experience was great. I am not a fan of going to the dentist usually, but the La Mesa staff did a wonderful job ! I will definitely be back. Thanks to ALL who worked with me.
Great job done by Lauren yesterday on both of us !! She is a great hygienist and your company is fortunate to have her :) . We appreciate your staff .
We have come to you guys because our son was treated very well by your practice. We had our initial check ups and were very happy with our care . The only improvement could have been a shorter wait time to be seen.
Can u gave a great experience at the dentist? I did! All the staff are extremely personable, professional and caring. I called that morning for an emergency appt, even though my situation is requiring a lot of work, removing an old crown to treat an infection, root canal prep and getting me out of pain. All things considered it was a great experience
My new crown in the front of my mouth is an exact match of the
surrounding teeth and looks great.
Taken in early for my appointment. Everything went smoothly. Everyone friendly. Well satisfied.
Saw the Hygenist for regular cleaning. Then saw doctor for temporary crowns on 2 teeth. Appointment went well. I was seen on time and this visit was much better than the last one (I reviewed it as well).
The people here were very kind to me.
The people here are very nice.
Excellent, complete and quick
Quick and I was comfortable with the time, not over rushed.
The beginning of my visit was overwhelming,stressful & emotional but the Dr. Hackman & staff were able to not only calm the situation but take care of my specific needs. It was greatly appreciated. Thank you very much.
First time I actually smiled without hesitation.
Everybody was awesome I would definitely recommend Smilecare
Excellent service, courteous and friendly staff.
The staff was delightful. The Dental Hygienist is one of the best in his field. Although I am aware that a 1st visit is usually longer than follow up visits. I have never had to spend over three hours at the dentist office; thus, that is the reason I cannot give this office 5 stars.
I really like the new hygienist. She is very personable and gave me some pointers on cleaning my teeth better.
Friendly staff. The dentist repeatedly checking on me to see if I was okay
Dentists and assistants are great.
Little wait time, friendly and informative staff.
George took the X-rays and Edward cleaned my teeth.He also said I was doing a good job cleaning my teeth. Dr. Vakill checked me out and indicated that I was good to go. Thanks for taking good care of me.
Very satisfied with my care and the staff at Smile Care.
these folks clearly take pride in what they do. Everyone is very friendly.
Excellent. Ed is always very personable and professional.
Great job done by all the staff. Very pleased with the results of my new crowns.
The entire staff was very nice, I want to give extra praise to Lisa! She was super!
Everyone at Smile Care was wonderful. The doctors were thorough, efficient, and easy to
talk to. They spoke to me using pictures to help me understand exactly what was happening. Every doctor that spoke to me at Smile Care asked me if I had any questions and if I was doing ok. I had not been to the dentist in about 4 years and I was a little scared to see the results, but they helped me get back on track quickly. Thank you!
All of the employees were very friendly, patient, and compassionate. I intend to go here for all future dental work. I recommended this dental clinic to my friends and family.
They took x-rays, and asked what I wanted done, then explained options, and scheduled me for a Orthodontist appointment next week.
Good care :-) , just very hard to get an appointment :-(
Called in right on time and quick, excellent service. Everyone is so nice.
I walked into SmileCare with the intention of turning in a Care Credit application, and not only was I approved on the spot, I received treatment the very same day. How is that for service.
Very Satisfied with my visit.
I am thoroughly satisfied with this dental office. The Dentist is the best, she is patient and thorough and provides personalized service, more than willingly to answer questions with understandable explanations.
The staff are very professional, friendly and attend to patients with concern and efficiency.
Great Customer Service!!!
Am very happy with everyone in the office - and I sent my sister in and she fell in love with everyone also. Thanks !
Thank you all so very much for helping me to gain insight and understanding regarding my dental health issues. Happiness is experiencing the extra warm and friendly customer care celebrity rock star style of treatment at the La Mesa, California SmileCare dental offices. You guys and ladies really rock, as the young people would say! My financial budget will not allow me to engage services at this time. The first 20 million is the hardest to come by, as the humorous saying goes. I will work on developing my personal financial circumstances and call you when the funds are available for treatment. Thank you so much for a memorable dental office experience!
Dr. Vakil is outstanding.
I moved to California for the military and stayed after my service ended. I do not have a lot of family in California to depend upon to watch my daughter when I have medical or dental appointments. I bring my daughter to every one of my appointments at SmileCare, always hoping she won't be a bother to the other patients or staff. The staff is always friendly to my daughter, playing games with her, and keeping her busy while I get my dental work done.The staff makes my appointment much less stressful because I know that they are accepting of my daughter's presence and are making her first interactions with dentists a highly positive experience.
I have high regard for dentist Dr Vaquil (not sure how to spell her name) and the assistant who gave me the shot for pain had the best technique I have ever experienced.
I have been with SMILE CARE for the last four years and I am very happy with them and will continue with them for all my dental needs because they have the best staff.
I would have lliked to been notify sooner than the day I came in about my insurance changing. Otherwise everything was fine
Had x-rays, saw dentist and hygienist.
My daughter is 7 and was not too excited about getting her check-up. However, everyone was so kind and sweet to her that she relaxed immediately and it went great! Also, I appreciate that everything moved along quickly. I had my check-up the proceeding day and the experience was the same. Thank you!
The staff are so nice and professional, they always have time for your concerns.
I was very pleased with the service, the ease odf scheduling, and the polite staff.
Office staff very nice and caring.
Everyone at Smile Care was professional and courteous.
Good work but your very expensive.
Very good job and without any pain.
Not to happy with the hygienist. Seems to not like anything I do for my home care.
Routine check up. Wait time pretty good.
dr vakil took care of all the issue i had, cemented veneer much better & now the fit is perfect & looks great. victor the asst has the gentlest hands in the business. always a pleasure when he is there.
Answered all my questions and did it promptly. good job.
Waited 20 minutes past scheduled appointment to be seen. After we had been there 15 minutes I heard the receptionist ask a co-worker (in reference to my child's appt) "What is she being seen for?". Seems like that sort of information would have been in the system when the appointment was scheduled.
As for the actual dentist she was very friendly, took the time to listen to our concerns and explained the options of treatments etc. She was professional and personable, which helped to aleviate the annoyance at having had to wait so long.
went in on time. the male dental asst who helped me has the gentlest touch in the business! love being his new pt. miss my old dentist, but love my new one.
the staff is always nice & the service is improving.
The dentists are nice, but you are never taken back at your appointment time. Never less than 15 minutes late, the worst was 50 & i left after asking 3 times & using my whole lunch hour waiting. The front desk poeple are slow, but nice.
Leon was very professional and knowledgeable and gentle. I was very pleased.
I was surprised by not having Dr Singh-he will be missed.
Leon, my hygenist did a thorugh job as well as being very professional. He is a true
asset for your practice.
Nothing additional to add at this time.
Your staff is Awesome.. I have Never had dental work done and felt little or No pain. I had a root canal done and all I can say is Excellent work!!!!
excellent service once again
Very friendly staff and clean, well-litt offices. Also meth with an orthodontist who was honest and didn't try to sell me a bll of goods. My daughter seems to like you guys, and that's what matters to me.
Had concerns about what was going on in my mouth those concerns were addresses in a professional manner.
Had a concern about a white spot on my gum. The Hygienist took an x-ray and said the doctor would call me on Monday. I am guessing that no news is good news as the doctor has not called me yet. Other than that all went well with the cleaning.
I was scheduled for wisdom teeth extractions and delivery of a bridge. It was explained by the doctor that due to the numbness from the extractions it was impossible to do the bridge work.Within a 48 hour time frame I was scheduled for the bridge work and pleased with both services.
The staff was friendly and pleasant. The dentist was very nice and explained treatment easily. I would definitely recommend this dentist to my friends and family.
I don't write reviews, but being that was my go to when I was in need of a dentist.. Why not write about my experience. After missing several scheduled appointments due to some reviews I read, I decided to make this past appointment. I'm glad I did. My dental visit couldn't have went better. I'm on day 2 after a root canal and I feel NO pain. I had root canals in the past and it wasn't a good experience. Thanks Smilecare
We really like all the employees at Smile Care and the treatment we receive. The only draw back is that while we are always prompt for our appointments we nearly always have to wait a significant amount of time after our appointment time to be seen. It's frustrating to know that if we have an appointment it is going to take a huge chunk out of our day. Especially since, we are a family of five with a son in braces and a daughter about to go into braces so we have a lot of appointments. It has made me consider going elsewhere at times. My stating "No" to referring a friend is simply based on wait time.
Was very nice and concrening about my feelings and worries. Helped me any way they could.
I was recently fitted fo a new pair of dentures, pretty expensive. Paid up front & waited a loooong time to finally get them. Apparantly, the lab is on the east coast somewhere & with trips back & forth it took months to finally get the finished product. Maybe you should look for a closer lab? New dentures hurt until final adjustment & having to wait a week for each adjustment is unacceptable.
Leon did a good job. Thanks
I had an 8:30 A.M. appointment and waited in the lobby for at least a half hour or more before someone called to take me back to do the X-rays. First time meeting the doctor who did my exam, but was much better than in the past. The hygeninist was also new and he did a much better cleaning than I received at my last cleaning. Overall I was satisified with this most recent visit.
My doctor and hygenist were awesome
needed a permanent crown placed and was in and out in 30 minutes. Everyone was super friendly and remembered my name. They obviously try very hard to provide world-class service. Very impressed.
The hygenist and Dentist treated me amazingly, everyone else not so amazing.
I'm an ortho patient and normally when I have a scheduled cleaning and ortho appointment they always get mixed up. Either one or the other doesn't get scheduled properly. This has happened four times. The REGULAR cleaning I received this time was excellent and dentist was much more thorough than the DEEP cleaning I received last time. He also took the time to explain things to me. The Ortho was good as usual.
I like the new hygenist. He explained what he was going to do before he did it and made sure I was comfortable with the procedures he was doing.
After my exam with the doctor it wasn't explained to me if I was to wait there or was finished with my appointment. I had to get up and ask the hygenist in the next office was I finished. At that time it was told the treatment the doctor explained to me was being summarized. I had a 4p appointment and didn't get out of there until 5:40pm. I like to use my time wisely and like a estimated time of how long the appointment would last beforehand. Overall, I am completly satisfied with the staff and the Doctor. He took the time to explain the health of my teeth and made me feel comfortable regarding treatment going forward.
I spent over 2 hours in the office, but all my questions were answered. I wished I had not had to wait for 40 minutes before seeing the dentist or anyone else.
Had almost given up on this office...MUCH improved service across the board, impressed
Thank you for calling and sending a text message to confirm my appointment.
Everyone at the office is friendly and very helpful at explaining dental and billing procedures.
Very pleased with being treated with respect and a friendly smile!
Service and care were excellent. Plz don't move!! I like your prices too. Fair prices and excellent care, you can't beat that
I am very happy to be with smilecare for the last two years and my dentist and all the staff are very friendly and cooperative.
I especially appreciated the Doctor's step by step explanation of what each procedure he was doing as well as telling me what I may feel when he does the procedure. The follow up phone call from him to see how I was feeling made me feel special...very nice touch! That rarely happens in today's business world. All staff members were friendly and helpful.
Thank you for your care, I am looking forward to your care.
Was supposed to get my permanent crown. Although it fit perfectly Dr. Singh said one side needed to be built up more to avoid food getting inbetween the teeth. Consequently, I wasn't able to get the crown at this appointment. Have to wait another 2-3 weeks for the company to make another one.
After a snafu on the cost of my new dentures, Jo-ann in the front office took the time to call my insurance company & cleared it up, (from $2,400 down to $849), enabling me to afford and actually get my new set. The waiting period to get the new set is pretty long; the lab is on the east coast, hopefully they will fit great & make the wait worthwhile. The Dentist took the time to strengthen my broken bottom plate& clean my uppers to last me until the new set gets here. Good Job Guys!
Everyone was very friendly but I was there for over 2 hours.
My daughter is entirely happy with our particular dentist. Other dentists we have had (and hygienists) we were really unhappy with, and we are also currently very unhappy with our orthodontist (from this same office). Because of our past experiences, we could not recommend this practice as a whole, but would recommend this particular dentist. My daughter loved that he took the time to tell her what he was going to do before he did it, and that he did not treat her like she was a task of his but rather someone who had cares and concerns of her own. Our wait time for this particular appointment was none, and our appointment time was easy to get for the time we wanted. A very nice dental visit this time.
I always am greeted so friendly by the girls at the front desk. I feel like a friend. The hygienist was incredible. So friendly and did an excellent job.
The relaxed atmosphere makes a visit pleasant, the Dentist is calming.
Great place! Wonderful staff!
Thank you for providing excellent service.
My dentist is fun & funny. I have confidence in him & the friendly staff makes it easier for a scaredy cat like me to show up!